Why was my offer duplicated?

At select locations, gas and convenience store offers are bundled together. Claiming one automatically applies both to your account. Here's what you need to know when this happens. 

Purchasing both is optional 

You don't need to purchase both the gas and the convenience store items to redeem cash back. You are welcome to purchase either or both, depending on your needs. 

Cash back is processed separately 

If you only complete one part of a bundle, the remaining offer may show as "Needs Review" in your Activity since we have no transaction data to validate it. This is expected. You can safely ignore or dismiss the notification. 

Get separate receipts for each purchase 

When making both purchases, pay for gas and any convenience store items separately. Providing a distinct receipt for each transaction helps ensure smooth cash back processing. 

Note: If this does not apply, it's possible the offer was claimed twice by mistake.

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