Why is Upside charging me?

Upside is free to use. If you're seeing a charge on your card, it could be due to one of the reasons below.

Added a card to your wallet

A temporary authorization charge is needed to verify that the card is active and yours. Learn more about this process.

Paid with the app

You may have claimed a "pay with Upside" offer instead of a standard one. If this was done in error, there's no need to worry. As long as the gift card or cash back earned is not used, the transaction will be cancelled automatically in 4 hours. Learn more about how these offers are refunded.

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