• Signing up and logging in

  • How to log out
  • How to reset your password
  • I signed up for the app with my Apple account - what should I know?
  • My Upside Account is Connected to Facebook - What Should I Know?
  • I'd like to change my email address on file.
  • Can I sign up for Upside via your website?
  • "Device not compatible" error message in Google Play Store
  • I’m having trouble signing up via Upside's website!
  • What mobile platforms do you support?

• Settings

  • I can't connect my Wells Fargo account to Upside.
  • How do I see my offer history?
  • Why do I need to enter an account number + routing number for some banks?
  • I do not see my bank institution when I try to connect my bank account.
  • How do I change between fuel types?

• Wallet

  • ★ How to use My Wallet
  • How do I enter a fleet card in My Wallet?
  • Can I use my GasBuddy card with Upside?
  • How does Upside find and save my credit cards?
  • I don’t want to give you my card numbers!

• Privacy and security

  • Privacy Policy
  • Submit a Deletion or Privacy Data Request
  • How do you keep my Upside balance secure?
  • Is my card information safe?
  • Wait! Does Upside sell my information?
  • What are community guidelines and how do they affect my usage of the app?

• Contacting Upside

  • How can I contact Upside?