Your transaction may not have counted towards your challenge for one of the reasons below.

Cash back was manually processed

If our support team had to add your cash back manually, the offer won't count towards your total.

Cash back is still processing

An offer counts toward a bonus only when you receive cash back. 

Cash back processed too late

Challenges are based on when cash back is credited. Offers processed the next month won't count toward the target for the claimed month. Instead, they count toward the month when the cash back is processed.