If your bonus didn't process, it could be due to one of the reasons below.
Missing in offer history
You currently won't see your bonus in offer history. However, it will still be added to your overall earnings. Your bonus is also included in the email you get upon earning cash back.
Applied to a different offer
After you earn a bonus, it automatically applies to the next processed offer (not the next one you claim). Keep in mind, some businesses take longer than others to send us their data.
More transactions were needed
An offer only counts towards a bonus when you end up getting cash back. If your cash back was denied for any reason, it won’t count towards your progress.
The offer processed too late
Many bonuses are based on the date cash back is put into your account. Even if you claim it before the deadline, it won't count if it finishes processing after.