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App Basics
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General FAQ
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Gas Offers: Check In
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What is Check In?
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What is the blue lightning badge?
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Is Check In available at all businesses?
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My offer is processing. How do I submit a receipt?
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Can I opt out of Check In at participating businesses?
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After I’ve claimed my Check In offer and successfully checked in at the station, how much time do I have to make my purchase?
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What is Check In?
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My Wallet
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Gas Offers: Receipts
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Why did an Instacart grocery receipt get rejected?
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Can I use Upside with gas station rewards (like cards and coupons)?
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How many gallons is an Upside offer valid for?
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How many purchases can I make with an offer?
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Why do I need to claim the offer before I make my purchase?
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How can I see the address of a gas station before I claim an offer, & does the app direct me on how to get there?
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Why did an Instacart grocery receipt get rejected?
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Restaurant Offers
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Grocery Offers
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I just noticed my local grocery store popped up on the app. Tell me more!
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How do I use Upside to get cash back on my grocery store trip?
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Do the grocery offers expire in 4 hours, the same as restaurant offers?
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How much money will I earn back from groceries?
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I was at the grocery store and the person at the register wouldn’t give me my cash back!
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I just noticed my local grocery store popped up on the app. Tell me more!
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Upside Pay
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Balance & Cashing Out
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How do I cash out my Upside earnings?
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Are there fees associated with cashing out?
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How do you keep my Upside balance secure?
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How do I get my Upside cash sent to PayPal?
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How long does it take for my money to be deposited into my bank account after I cash out?
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Is my information safe & secure when I enter my bank account information?
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How do I cash out my Upside earnings?
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Referral Bonuses
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What is Upside's referral program? How does it work?
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How do I apply a promo code?
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My promo code isn't working - what can I do?
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Do referral bonuses apply to only gas purchases?
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How do I share my referral link via email, social media apps, or other chat apps?
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Can I print flyers/cards to advertise my referral code?
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What is Upside's referral program? How does it work?