How does checking in work?

Some locations on Upside are eligible for check-in. With check-in offers, no receipt is necessary – saving you time and effort.


How does Upside verify my purchase without a receipt?

We work with the merchant to verify your purchase in 2-4 days by matching your transaction against the merchant's records, using the time, amount, and the last 4 digits of your credit card or debit card you used. Sometimes this can take up to a week, but not to worry - we'll email you once the offer is processed!


How did Upside determine the cards in 'My Wallet'?

When you opt in to use check-in functionality, we compiled a record of all the cards you've used before. We do this by scanning your receipts, which contain the last 4 digits of the credit or debit card you used and the card type (first 6 digits). We do not have access to your full credit card number – just the first 6 and last 4 digits. 


How does Upside maintain my security?

We never get access to your full credit or debit card number. We take your security very seriously, and never request or view your full credit/debit card information.

Powered by Zendesk