Follow

I've forgotten my password.

If you've forgotten your password, you can reset it with the app. Here's how to do it: 

  1. From the log-in screen, tap “Log in” and then tap “Forgot your password?”
  2. Enter the email address associated with your Upside account and hit “Email password reset.” Tap “OK” when prompted.
  3. Head to your email and tap the “Reset password” button in the email.
  4. Enter a new password for your Upside account. Wait to see “Success!”
  5. Switch back to the Upside app and from the log-in screen, tap “Log in.” Log into your Upside account with your email address and new password.
Powered by Zendesk